Disaster strikes when you least expect it. With that in mind, it’s a best practice to choose a website hosting company that offers 24/7/365 LIVE phone support.
Create, have ready and distribute a disaster recovery contact list that includes key people that will be part of your recovery process. It may include your Webmaster, key people within your organization, and of course your hosting company (most require some type of call-in authorization PIN # so have that readily available). When disaster strikes, there’s no need to waste precious time looking for this type of important information. You might keep this information only a click away using a cloud-based notepad like Evernote. http://evernote.com.